Question 1

Is DentXE suitable for a single-chair practice, or only multi-clinic groups?

Accepted Answer

DentXE works for both. A single-chair practice gets patient records, scheduling and clinic administration in one place from day one. Multi-clinic groups additionally get strict data separation between clinics and role-based permissions, which become essential once a practice grows past one location — but nothing about the product requires multiple clinics to be useful.

Question 2

Can ConstructIQ replace our existing CRM as well as our project tracker?

Accepted Answer

Yes — that's the specific gap ConstructIQ is built to close. Customer and sales pipeline data lives in the same system as project tracking, so a quote that becomes a signed project carries its history forward automatically, rather than requiring separate tools that drift out of sync.

Question 3

How many concurrent projects can ConstructIQ handle?

Accepted Answer

ConstructIQ is built for firms running many projects at once — it's designed for high-volume operations rather than a single-site tool stretched past its limits. Firms currently using ConstructIQ run a dozen or more concurrent active projects through the platform.

Question 4

How does DentXE keep each clinic's data separate?

Accepted Answer

Every practice's records are kept fully separate at the data layer, not just hidden behind a UI toggle. Staff access is scoped to their role and their clinic by default — cross-clinic visibility is an explicit, deliberate configuration rather than something that happens automatically as a group adds locations.

Question 5

Is our data hosted securely, and where?

Accepted Answer

Yes. Data is hosted on secure cloud infrastructure with encryption in transit and at rest. We're happy to walk through specific security and hosting details as part of a sales conversation — reach out via the contact page and we'll cover what matters for your practice or firm.

Question 6

What does implementation typically look like?

Accepted Answer

For DentXE, most practices complete a full rollout in about four weeks — migrating records, setting up roles and permissions, and running one chair or clinic live before a full cutover. For ConstructIQ, implementation centers on migrating active projects and defining pipeline stages up front. Our guides section has detailed, step-by-step walkthroughs for both.

Question 7

Do you offer onboarding or migration support?

Accepted Answer

Yes. We work directly with your team through data migration and initial setup rather than handing over a self-service tool and leaving you to figure it out. Get in touch through the contact page to talk through what onboarding looks like for your practice or firm specifically.

Question 8

How is Innexe priced?

Accepted Answer

Pricing depends on the size of your practice or firm — number of clinics or concurrent projects, and staff seats required. Rather than publish a one-size-fits-all price list that doesn't reflect how differently a solo practice and a multi-clinic group use the product, we scope pricing directly. Contact us for a quote tailored to your situation.

Question 9

Can we request a feature specific to our workflow?

Accepted Answer

Yes — both DentXE and ConstructIQ are actively developed, and feature requests from practices and firms running the products day to day directly shape the roadmap. Reach out through the contact page with specifics about your workflow and we'll follow up.

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